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Thinking tools from IT, for the rest of life

JaxVN helps young professionals solve everyday problems with the thinking tools IT people use to keep systems running.

What you'll find here​

  • One tool per article. 5 Whys, 5S, 5W1H, PDCA and systems thinking, each applied to a real situation.
  • Examples first, theory second. Work, study and home.
  • Learning together, not lecturing. Including the times I got it wrong and what I took from it.

Read the articles · See channels and products

Who writes this​

I'm Hong Bao Ngan (JaxVN). I've worked in IT for more than 20 years in Ho Chi Minh City, Vietnam. The tools I use to find the root cause of a system outage turn out to work for deadlines, career choices and things at home too.

Content on this site is drafted with AI assistance and reviewed by me before publishing. The site features products and affiliate links. I always say so when it does, and I don't oversell.